Lifeguarding faq's

Aquafinz's lifeguards are meant to prevent any accidents and spot potential trouble/hazards before they become life-threatening, and responding to emergencies when needed. They also are encouraging safety in and around the pool. 

1-25 guests requires one lifeguard. Interested in having more? Let us know! Anything over 25 guests requires 2 lifeguards.

The more advance notice we have regarding this, the better! However, it is not always predicted how much fun you will be having at your party to always know ahead of time. In the event that the party is going on and you need to extend the hours, it would be based on that particular lifeguard's availability. You will be charged the hourly rate initially quoted to you ($55/hr for 1-25 guests or $50/hr for 25+ guests per lifeguard.) Please call the office if this is needed to ensure proper payment. 

1. One person on diving board at a time

2. No running by pool deck

3. No standing/sitting on shoulders, neck or head

4. No diving in shallow end 

5. One person jumps at a time

6. Floats are limited to 1/2 in a pool for safety. If the lifeguard feels the ones in the pool are not safe, they will be removed 

7. One person on the slide and one person on the ladder for slide at a time

8. If any swimmers cannot swim, they either need to be with a floatation device or physically be with their parent/guardian or someone that is giving the sole responsibility of being with that child to avoid any accidents 

9. No horse play

10. Anything else the guard needs to enforce while present to ensure safety for all and to prevent all/any aquatic accidents

Deposits

A 50% non-refundable deposit will be required to secure your spot upon signing. The remaining 50% will be required two (2) days prior to your scheduled event. 

Client Cancellation/Rescheduling Policy 

If a cancellation/reschedule is needed, the 50% deposit will not be refundable but can be put towards a future date. All lifeguarding services must be canceled/rescheduled at least twenty-four (24) hours prior to the scheduled service to avoid incurring any additional fees. Services canceled less than twenty-four (24) hours before the appointment time are non-refundable.

Inclement Weather Policy

All lifeguarding services will be canceled in the event of severe rain, thunder, lightning or similar unsafe swimming conditions. We are constantly checking the weather and leave it up to the parents/guardians to reach out in advance if they want to proactively reschedule. Otherwise, we play it by ear based on the weather predictions. If the weather/surroundings become unsafe, we will require all those in the pool to exit immediately. In the event of inclement weather, all deposits will not be made refundable but any additional payments will be. You can apply that deposit to a future event. However, if the party begins and inclement weather takes place during the duration of the event, all payments will become final.

Refunds

Refunds will only be issued in the event of inclement weather; all payment after the 50% deposit will be refunded. Aside from that, no refunds will be offered for lifeguarding services. 

We encourage all that are interested to take a course in either lifeguarding, CPR, first aid and AED. With that base certification, you can then become a water safety instructor. We will be offering classes that are registered through an aquatics licensing provider and will be published on our website when the time comes! Check back soon for more information!