Frequently Asked Questions

If you can, call the office @ 516-405-0210. Don't have time to call? No problem! Just fill out our contact form at the bottom of this page with what you are looking for. A member of our team will get back to you at our earliest convenience. 

Right now, Aquafinz is based out of Long Island. If you live elsewhere, feel free to reach out to us and based on instructor/lifeguard availability & location, we will try and accommodate your location as best as we can. 

Regardless if you have a pool or not, there will be one or multiple times in a child/adult life where a pool will be present. Getting your swimmer comfortable in the water at a young age will not only be enjoyable for them but ensure safety and to avoid any dangerous incidents that can occur. Not only is swimming great for enjoyment and safety but it is GREAT exercise. 

Just a bathing suit, goggles and their smile! Everything else is provided by our trained staff. Not only do they bring their skills, equipment like pool rings & pool noodles, but they bring their excitement and personalized lesson plan.

No, but we strongly encourage it, if possible. The best way to learn, especially when your swimmer is young, is through consistency. The more they swim, the faster they will learn! Is it possible to learn how to swim if you don't swim year-round? ABSOLUTELY! That is where muscle memory kicks in! While Aquafinz does not yet offer indoor swim lessons, it is a plan for our future. We do have incredible recommendations for indoor swim programs and are happy to share those if you are interested! If you do have access to an indoor facility, let us know about it and we can arrange for indoor lessons year-round! 

Our season officially begins on June 23rd (full time) but we can start swimming every Sunday before then, starting from June 4th. You can purchase a  swim package at any point throughout the year and will be on hold for you for the swimming season!

Don't worry, they can be utilized next season! All swim packages do not have an expiration date so they can be used at your convenience. 

Good question, check out our policy page here.

Good question, check out our policy page here.

100% it is never too late to learn! We have instructors that are not only skilled to teach a child, but adults too! Regardless of your age, swimming is great for comfort around the pool and exercise as well. 

You need access to a pool, yes. At this point, Aquafinz does not offer swim lessons at a facility but plans to do so in the future. Whether it is your pool or a pool of someone you know that is allowing you to swim in their pool, we come to you!

YES!

This will be determined on a case-by-case situation. The best swim lesson is when there are little to no distractions and sometimes it can be hard for the swimmer to focus while their parent/guardian is in the pool. If there is a reason you need to be in the pool with your child, please disclose that to us and we are happy to accommodate.

Good question, check out our policy page here.

This will be determined on a case-by-case situation. We want to ensure a productive lesson for all and depending on the skills of each child, it might be best to separate them.  It is most helpful to pair swimmers up with other swimmers that are at the same level to positively impact the growth of the swimmers. 

We do not allow floating devices during our scheduled swim lessons. The reason for this is because our instructors are there to teach the swimmer how to navigate around the pool independently while supporting all swimmers that cannot do this yet. Floating devices are good for circumstances outside of swim lessons but the goal is to have all swimmers comfortable where this is no longer needed. 

Aquafinz's lifeguards are meant to prevent any accidents and spot potential trouble/hazards before they become life-threatening, and responding to emergencies when needed. They also are encouraging safety in and around the pool. 

1-25 guests requires one lifeguard. Interested in having more? Let us know! Anything over 25 guests requires 2 lifeguards.

The more advance notice we have regarding this, the better! However, it is not always predicted how much fun you will be having at your party to always know ahead of time. In the event that the party is going on and you need to extend the hours, it would be based on that particular lifeguard's availability. You will be charged the hourly rate initially quoted to you ($55/hr for 1-25 guests or $50/hr for 25+ guests per lifeguard.) Please call the office if this is needed to ensure proper payment. 

We encourage all that are interested to take a course in either lifeguarding or water safety! We will be offering classes that are registered through an aquatics licensing provider and will be published on our website when the time comes! Check back soon for more information!

Payment is due in full upon signing the contract to secure your day/time requested.